Information Centre Main Library (IZA)

The Information Centre in the Main Library is the first point of contact at Heidelberg University Library. We can help you find information, literature and other resources and support you with research for your studies, your academic research or your private interests.

You can contact us in person or by telephone during our service hours hours:

  • Basic information on using the library
  • Help with literature searches in the Heidelberg library catalogues (HEIDI, Digikat, etc.)
  • Bibliographical, biographical and subject-related information
  • Help with the use of electronic resources
  • Help and advice with orders for external loans (interlibrary loan)
  • Assistance in obtaining literature (especially articles) via electronic document delivery services (HEDD, Subito - documents from libraries, supra-regional document delivery services, etc.)

We prioritise personal advice at the counter, so we ask for your understanding if (especially time-consuming) enquiries cannot always be answered by telephone. However, our librarian will be happy to help you at any time by e-mail or post.

Opening hours

Mon-Fri: 8:30 am-10 pm
Sat-Sun: 9 am-10 pm

The time of use ends 10 minutes before the end of opening hours. All workstations and photocopiers must be vacated 10 minutes before the Information Centre closes.

You can obtain specialist library information from Monday to Friday from 8:30 am to 6 pm and on Saturdays from 9 am to 1 pm.

Workstations and Internet use

PC workstations, free laptop workstations and reading chairs are available in the IZA. Catalogue searches and the websites of the University Library and the University are available free of charge, for further access you need a valid library card.

In addition to free Internet use, the PCs also provide access to electronic resources subject to licence. Please refer to the database pages of the University Library for the current range of databases and their availability online or at individual workstations. 

Please note the terms of use for our IT workstations.

Copying, scanning and printing facilities

There are two photocopiers in the IZA where you can also scan and print. Printouts can be made from most public workstations and from your own laptop. You are not tied to a specific printer, but can call up your print jobs at various print/copy stations in the University Library and on campus.

One device is a coin-operated copier, at the other device you pay for your copies and printouts with your CampusCard.


The staff of the URZ-Infoservice are available at the following times in the Information Centre Altstadt:

  • April, October:
    Mon, Tue, Thu: 8:30 am-12 pm and 1 pm-4 pm  
  • In the remaining months:

Tue, Thu: 9 am-2 pm 

IT support includes Uni-ID activations, password changes, setting up VPN, WLAN and eduroam or applying for user identifications from the computer centre.