Help with the HEIDI online catalogue of the University Library Heidelberg Account functions / Personalised functions
Access to your HEIDI user account
Log-on in HEIDI
Logging into HEIDI via the "User Account" option allows you to access personalized features such as viewing your account, reserving items, placing orders, or adding items to "My List."
Log-off: Ending a Session in HEIDI
For security reasons, it is in your best interest to log off from HEIDI using the "Exit" option. This prevents other users from accessing HEIDI with your account details, which could result in charges to your account.
Forgotten your password?
For data protection reasons, passwords cannot be changed by e-mail or telephone.
- Users with a Uni-ID (i.e., a student ID from Heidelberg University) can obtain a new password at the IT service desk. If you have forgotten your password, please visit one of the IT service points of the University Computing Centre (URZ) in person or use the IT service video call.
- If you only wish to change your password, you can do so in your HEIDI account using the “Change Password” option.
- Library users with a library card of the UB Heidelberg can get a password in the Circulation department.
This can only be done in person. Please bring a photo ID, such as your ID card or passport. If you just wish to change your password, you can do so in your HEIDI account using the "Change Password" option.
Adding or changing an e-mail address
The e-mail address that was entered during registration for the UB can be changed. This e-mail address will be used by the UB to send you notices, e.g. about the collection of interlibrary loans or reserved books.
Renewing borrowed items
As long as items have not been requested by another user, they can be renewed twice in HEIDI. The earliest opportunity to renew an item is 5 working days before the due date. The new due date is calculated by renewing from the end of the original loan period.
Items can either be renewed individually, or all borrowed items can be renewed at once.
Before a renewal of multiple items can be completed, the system will check all items to see whether a renewal is possible.
- Books: renewal for 20 working days
- Journals: renewal for 10 working days
- Inter-library loan: in principle, items can be renewed twice. An item can be recalled earlier if the lending library has had another request for the item, or if they recall the item.
Charges
Please pay any charges that may be incurred as soon as possible in the Circulation Department. If you exceed the charge limit, your account will automatically be blocked.
MyUB-Kalender
Using MyUB-Kalender imports due dates, dates of training courses and other dates automatically into your personal calendar programme.
MyUB-Info
MyUB-Info is a personalized service that regularly informs you of new acquisitions in the University system's libraries. This feature will be displayed in your account once you have created a profile in MyUB-Info.
My list
Titles displayed and marked in either the brief or complete view can be printed or sent via email using the 'My List' option. Results can be permanently saved if you log in to your account and assign them to a list of your choice.
Personal notices
A notice can be added to any item that will be seen only by you.