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Ruprecht-Karls-Universität Heidelberg

Enquiry and Reference Service Main Library (IZA)



During the current reconstruction we provide eight workstations with internet access for research in our online catalogues and on our website.

The catalogues and websites of the University Library and of the University are freely accessible, for further access you need a valid library card.

Using electronic information tools (online catalogue HEIDI, databases, Internet and others) is a self-service facility. To inform yourself about our databases, have a look at our Database sites.

We recommend to visit our training courses. To get help with special questions concerning the handling of our electronic information tools, please turn to the reference staff.

Please note the terms of use for our public workstations.

We provide a print and export station to get hard copies or files of your search results (databases, pages from the Internet, pdf-files). To pay hard copies you need copy-check cards which you can buy at a dispensing machine in the Information Center at the ground floor. One print costs 7,5 cent (black/white) resp. 50 cent (color). Saving files to disk is free.

Further services

  • URZ-Information Service
    Staff of the URZ-Information Service are on hand to give advice and assist users in the Information Centre in the Main Library at the following hours:
    • April, October:
      Mon, Tue, Thu: 8.30-12.00 and 13.00-16.00
    • In the other months:
      Tue, Thu: 9.00-14.00
    The service includes: access to services, changing passwords or applying for user authentication from the Computing Centre. Additionally once a week special consultations (schedule) on VPN, WLAN-access and eduroam are offered.
  • In the Information Center Altstadt you will find a copying/printing station with a coin slot (5 Cent per copy).
  • We offer a money-changing machine which changes Euro notes (5, 10 and 20 Euro) into coins of 1 or 2 Euro.
  • An autoloader for your CampusCard is located in the foyer.
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