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Ruprecht-Karls-Universität Heidelberg

Information Services

Enquiry and Reference Service
Neuenheim Branch Library (IZN)

for Science, Medicine, Technics, Sports

Reference hours

Mon-Thu: 8.30 - 16.00
Fri: 08.30 - 15.30


Phone: +49 6221 54-4272
Brief E-Mail


During our reference hours we supply:

  • basic information and help concerning library use
  • help on finding literature through the Heidelberg Library Catalogues (HEIDI, Digikat, and others.)
  • bibliographical, biographical references and help on searching literature on particular subjects
  • help on handling our electronic services
  • help on handling and ordering via interlibrary Loan
  • help on handling and ordering via document delivery services
    (HEDD, Subito - Dokumente aus Bibliotheken, and others)

Advising users at the reference desk has priority for us, so we hope you will understand that we cannot ensure to deal always promptly with phone enquiries (especially if they are time-consuming). Our Information service via email is at your disposal any time, or feel free to send us your request via mail.

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