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Ruprecht-Karls-Universität Heidelberg

Information Services

Information Centre Neuenheim Branch Library (IZN)

for Science, Medicine, Technics, Sports

Reference hours

Mon-Thu: 8.30 - 16.00
Fri: 08.30 - 15.30


Phone: +49 6221 54-4272
Brief E-Mail


During opening hours we offer the following services at our service desk or on the phone:

  • basic information and help concerning library use
  • help with research in the Heidelberg Library Catalogues (HEIDI, Digikat, and others.)
  • information on particular subjects or on issues of bibliographical or biographical nature
  • help with using our digital services
  • help and advice on interlibrary loans (Fernleihe)
  • help with orders via document delivery services (HEDD, Subito - Dokumente aus Bibliotheken, and others)

At our information desks, we prioritize enquiries in person, which can make phone enquiries – especially on complex issues – difficult. For quick and extensive response, please use our email service. You may also send your request via mail.

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