Enquiry and Reference Service Main Library (IZA)
In addition to our databases we hold a collection of reference books (e.g. biographical archives).
The reference book collection is arranged by subjects with a classified arrangement of the books. For orientation, please use the information tables at the shelves.
You can consult:
|Directories, quick reference books...||Information Center, groundfloor (IZA-EG)|
|Biographical reference books, author bibliographies, national bibliographies, library catalogues...||Information Center, first floor mezzanine (IZA-EG-mezzanine)|
|Regional bibliographies and subject bibliographies||MultiMediaCentre, second floor mezzanine (MMZ-mezzanine)|
The reference staff will help to locate and to use the relevant information tool. All holdings of the Information Centers are not for loan (exception: loan for a weekend or overnight).
All rooms are interconnected. From the groundfloor of the Information Center you can reach the basement where there is located a training room, too.
To use our internet based services we offer 50 workstations with Internet access.
Workstations next to the entrance are reserved for catalogue searches, those near the windows for database searches. The other workstations have full Internet access.
To use the workstation a library card is required (catalogue workstations excepted). You can obtain a library card at the Loan Services.
The laptop learning room in the historic vaults of the Library (IZA-UG) provides WLAN access for library users. Please note: Only students and staff of Heidelberg University have full internet access. A valid library card is required, too.
Using electronic information tools (online catalogue HEIDI, databases, Internet and others) is a self-service facility. To inform yourself about our databases, have a look at our Database sites.
We recommend to visit our training courses. To get help with special questions concerning the handling of our electronic information tools, please turn to the reference staff.
We provide a print and export station to get hard copies or files of your search results (databases, pages from the Internet, pdf-files). To pay hard copies you need copy-check cards which you can buy at a dispensing machine in the Information Center at the ground floor. One print costs 7,5 cent (black/white) resp. 50 cent (color). Saving files to disk is free.
- URZ-Information Service
Staff of the URZ-Information Service are on hand to give advice and assist users, Monday to Friday between 11-16 in the Information Centre in the Old Town, Central University Library. Help can be given with questions such as arranging access to services, changing passwords or applying for user authentication from the Computing Centre. In addition to this, individual consultations are offered on a weekly basis (in room ZG 105) on topics such as WLAN-connections and various software packages, such as SPSS, SAS, Word and PowerPoint.The details of these consulations are announced on the information-screen opposite the entrance to the library.
- In the Information Center you can use a copy machine with a coin slot (5 Cent per copy) and a copy machine for the campus card (4 Cent per copy).
- We offer a money-changing machine which changes Euro notes (5, 10 and 20 Euro) into coins of 1 or 2 Euro.
- An autoloader for your CampusCard is located in the foyer.
- In addition we sell exhibition catalogues, posters, postcards and other sales articles with Heidelberg University Library's motifs in our UB-Shop.